Top common Magento 2 issues and effective ways to solve them (2022)

In the process of operating a Magento store, sometimes you have to meet technical problems. Although Magento always improves and releases new versions, you still face some popular Magento 2 problems. This can directly affect the performance of your store which can make your site less attractive and professional in the eye of customers and bring the bad experience for them. Consequently, the buyers don’t want to come back to your business and clearly the revenue and customer satisfaction will decrease. Therefore, in this analytics, we will summarize the top common Magento 2 issues and suggest the best solution for you. 

1, First Magento 2 issues you can see is that your website is running low

Magento 2 issues

The site’s poor performance leads to a lot of magento 2 issues in the store . To be clear, you can enhance the site’s operation to get around these issues.

Install the most recent Magento version

One of the simplest and most efficient ways to speed up Magento 2 is to update the Magento version on a regular basis. When Magento publishes a new version, it frequently upgrades performance, fixes problems, and improves patch security. For example, Magento 2.4.4 is the latest version, assure you updated for your store.

Javascript and CSS should be optimized

Other things that can make your Magento 2 slow down include Javascript and CSS, especially if you’re utilizing Magento POS in the frontend. Perhaps you set up some extensions that do not require the server. Consequently, they take activities which cause the Magento 2 backend to become overburdened and slow.

You can also merge Javascript and CSS files into a single condensed file to cut down the quantity of files. It then dismisses line breaks and replaces them with a continuous line of text. If you don’t have the necessary abilities or experience, though, try employing a dedicated Magento web developer to get expert help.

Varnish Cache should be enabled

Varnish Cache is a free and open-source caching system. It optimizes response times by reducing network bandwidth consumption for future equivalent requests. As a result, enabling Varnish Cache reduces load times. You can simply identify the difference in the speed of your Magento 2 site from there.

Make use of Magento’s Compilation feature

Page load performance can improve by 25–50% when Magento Compilation is enabled. To make this functionality available, follow these steps:

Step 1: Go to System > Tools > Compilation in Magento Admin.

Step 2: Next, select Run Compilation Process from the drop-down menu.

Step 3: To conclude, click Save.

2, Configuring Magento with a new domain

Assume your Magento is set up with and you want to change it to

To begin, go to MySQL Manager, select your database, and then click on the core config data table named core_config_data.

Web/secure/base url and web/unsecure/base url values can be seen in the core config data table. Then, to save your changes, replace your old domain name with a new one and click the Go button.

3, Reset Magento Admin password

Magento 2 issues

There are three basic ways to reset your password counting on your situation whether you forget it or simply wish to improve security.

You may easily switch your password from the account settings if you can access your Magento account and remember your existing password.

Step 1: Go to System, then Permissions, and then All Users in the Magento backend.

Step 2: A list of all currently available users will appear. Select the user for whom you need to change the password.

Step 3: Confirm your new password by typing it in. Put your current password in the “Current user identity verification” box, then click Save Account.

There’s no need to be concerned if you can’t access your Magento account. There are two alternatives for obtaining a new password quickly.

* Using the default recovery system, change the Magento admin password.

  • Select “Admin Panel” from the drop-down menu.
  • Select “Forgot Password” from the drop-down menu.
  • Complete your Magento email address and click the “Retrieve password” button.
  • To reset your password, open the link in your email, key in your new password, and then click “Reset.”

* Make use of the Magento command line

Execute the following command:

1: php bin/magento admin:user:create –admin-user=admin –admin-password=admin123

Complete your email,  first name, and last name

4, Enable Magento contact form

The Magento contact form is a built-in tool that informs customers about how to connect your business. It’s normally found near the bottom of your website and is useful when setting up Magento numerous stores. Follow these step-by-step instructions to add this form:

Step 1: Go to Magento Admin and log in.

Step 2: Move to Store > Setting > Configuration on the sidebar.

Step 3: Go to General > Contact > Enable Contact Us on the left panel. Yes

Step 4: Complete the necessary fields and click Save.

Step 5: Change to the Email Option, enter the relevant information, and save the configuration.

5, Access denied

The Magento “Access Denied” issue arises when you are denied access to online pages or applications. The following are some common explanations for these issues:

  • When creating a new user, the role assignment is incorrect.
  • Login credentials for the admin account are incorrect.
  • For new extensions, privileges are necessary.
  • It’s critical that you log out, log back in, and reset the admin credentials on your Magento account. If you’re still having trouble, try these suggestions.

Then we suggest for you some helpful solution

Assigning the wrong role while creating a new user

It’s easy not to remember to assign a role when adding a new user from the admin panel. In this situation, go to System > Permissions > User > Click on user > User roles and change the access permission.

access denied

Incorrect admin login credentials

When logging into the admin panel, the most common cause of “Access Denied” is inaccurate information. If you’ve tried signing out and back in but still can’t get in, try the command following to reset your password:

UPDATE admin_user SET password = MD5(‘PASSWORD’) WHERE username = ‘USERNAME’;

For new extensions, privileges are necessary.

When store administrators install a new Magento extension via the downloader and proceed to the extension’s configuration settings, they are likely to encounter the “Access Denied” issue. You should reset your admin credentials because Magento does not automatically update the privileges of new extensions.

Navigate to System > Permissions > Roles > from the Magento dashboard. Set it to All > Save Role > Administrator Role > Role Resources

access denied 1

6, SEO friendly Magento issues

When it mentions SEO-friendly Magento difficulties, as talked about point 1, boosting speed is a critical step in boosting user experience and search engine rankings. However, the most recent versions of Magento 2 include important SEO enhancements, such as:

Indexing of HTTP versions should be standardized.

The more favorite adaptation should be indexed, and the other version of the same URL should lead to the HTTPS version with relative standards. You might, for instance, make HTTPS the preferred protocol. Then you point the HTTP version to HTTPS and vice versa in HTML encoding. In contrast, you don’t index both the HTTP and HTTPS forms because one of them would be considered duplicate content.

Because of the text, avoid layered navigation.

Layered navigation isn’t good for your site’s SEO in general. As a result, when indexing, you should avoid sorting and exploring subclasses. Additionally, a layered navigation plugin can be used to convert sorted and filtered pages into efficient landing pages. Nevertheless, you must first examine the extension’s compatibility, your Magento 2 version, and then the fixes.

7, Generate Magento customer groups

Magento 2 issues 3

Magento allows you to divide customers into groups and govern store behavior based on the group they belong to. To obtain greater control of your shoppers, you can designate tax or status (General, Not Logged In, and Wholesale) to a group. Follow these steps to filter or create a new client group:

Filter customers into different groups:

Step 1: Go to Customers > Customer Groups in the Admin sidebar.

Step 2: Select Filters from the drop-down menu and enter criteria for your groups, such as ID ranges, groups, or tax classes.

Make a new customer segment:

1: Go to Customers > Customer Groups > Add New Customer Group from the main menu.

2: Type in the name of your group.

3: Choose the appropriate Tax Class for the organization.

4: Choose the website you wish to block.

5: Once you’ve finished, click Save Customer Group.

8, Set up Magento Blog Site

Blogging is one of the most effective methods for increasing site traffic and improving SEO. One of magento 2 issues is that Magento 2 doesn’t come with a default blog. You can still acquire it through integrations, though.

9, Create 301 redirects

301 redirects

The purpose of a 301 redirect is to point the IP address to the new address. Besides, you can use this function to rewrite the URL. As a result, it improves the structure of your website and its SEO performance. You can make a 301 redirect for your website in two methods.

Magento’s redirect function can be used to create 301 redirects.

Step 1: Go to Marketing > SEO & Search > URL Rewrites in the Magento Admin sidebar.

Step 2: Select Add URL Rewrite from the drop-down menu and enter a URL for your CMS page, product, category, and custom URL.

Step 3: Complete the required fields and click Save.

Set up 301 redirects with .htaccess

Step 1: Find in your .htaccess

IfModule mod_rewrite.c>


RewriteEngine on

Step 2: Start to rewrites and follow the tuition:

redirect 301 old_url new_url

## urls using relative paths

## example: 301 redirect /old.html /new.html

Step 3: Eventually, exam the old URL, operate it and wait for the consequences

10, The 503 Error

One of the most prevalent magento 2 issues is the 503 Error, which indicates that an online service is temporarily unavailable to users. This happens frequently when you try to set up Magento 2 extensions.

There are two main reasons why you might be experiencing this problem:

Solution for a site server problem

If you’re having issues with your server, contact your hosting company.

Solution for  maintenance mode.

Solution: Navigate to the Magento root installation, look up the “maintenance.flag” document, then delete it via FTP or File Manager to keep your Magento site out of Maintenance mode. Magento will no longer display the maintenance mode warning once you’ve finished.

If it doesn’t work, clear your sessions and cache first before proceeding with the procedures above.


Through this article, we brief some popular Magento 2 issues you can meet when running a Magento store. You can see some other problems but the issues we mentioned above may be those you usually have to handle. Knowing the more details about this, the more successful your business is. If you don’t solve this trouble immediately, it will affect your operations. Therefore, with the knowledge we give, we hope that you can improve the performance of your online store. However, if you aren’t good at this task, don’t hesitate to find our service: Magento development or contact us to have assistance timely.